User unfriendly

Another chapter in the litany of college complaints: after a week back to the grind, we are to be re-issued cardkeys for the reading room. Leaving aside the fact we never got ANY refund from the deposits we paid at the beginning of last year, as promised, we are glad to be able to get in there, where there are PC extracts from books unobtainable in the Library which we need to read for this week's lectures. We already feel we are losing ground in reading as we have 2 lectures on Tuesday which require us to be prepared, for which we lack the material.
So - the cards will be issued from 10 AM on Tuesday morning and again in the afternoon, after a lunch break. It is just a sad fact that we have to be in town for an 11-1 lecture and another at 2-4 PM, leaving no time to pick up the cards until the next time the (new) librarian deigns to dish them out. When will that be? The following Monday - losing us another week of reading time.
You might think they have designed this to be unhelpful to the poor students marooned off-campus; I couldn't possibly comment. It appears that the sole reason we are situated in those salubrious quarters is to enable the School to maintain a beachhead in town, the University having sold off the remainder of the original University buildings for cold hard cash last year. The rooms in this delightful eighteenth-century house will not be available next semester and we shall return to the grimy campus, having fulfilled our purpose as fodder for the designs of the school.
Nice to feel appreciated.